| Client | Hireflix |
| Industry | SaaS, HR Technology |
| Engagement | Accessibility Audit and Reporting |
| Compliance Standards | WCAG 2.1 Level AA, Section 508 |
| Deliverables | Accessibility Conformance Report (ACR/VPAT), Supplemental Accessibility Report, Audit Spreadsheet, Post-Audit Review |
| Platforms Assessed | December 2024 |
About Hireflix
Hireflix is a modern, asynchronous video interviewing platform trusted by forward-thinking companies across industries. It simplifies the screening process by allowing candidates to respond to interview questions on their own time, reducing scheduling friction and improving time-to-hire. Designed for global scalability and ease of use, the platform serves a diverse candidate pool—including users with disabilities who may rely on assistive technologies to interact with digital services.
As part of its ongoing commitment to inclusivity and user experience, Hireflix partnered with TestPros to perform a third-party accessibility audit of its web and mobile candidate interfaces.
Client Impact
Armed with the audit findings, Hireflix was able to prioritize and implement accessibility improvements efficiently, without sacrificing development velocity. The engagement gave their product and engineering teams deeper insight into accessibility best practices and highlighted areas for ongoing improvement.
“TestPros led an accessibility audit for our products, and we couldn’t be happier. I have been very impressed by both the speed and quality of their report.”
Antonio González
Chief Executive Officer (CEO), Hireflix
By addressing accessibility proactively, Hireflix has strengthened both its brand and its product—building greater trust with customers and improving usability for every candidate, regardless of ability.
The Challenge: Designing for Everyone
With international clients and users spanning a wide range of backgrounds and abilities, Hireflix knew that digital accessibility was essential—not only for compliance with global standards like WCAG and Section 508, but also as part of delivering a fair and respectful experience for every candidate.
However, as with many fast-growing SaaS platforms, internal resources were focused on product innovation. The Hireflix team sought an experienced accessibility partner to assess the current state of the platform, identify gaps, and deliver actionable guidance without bogging down internal workflows.
Why TestPros
TestPros was selected based on our:
- Proven track record working with both private and government-facing digital products
- Expertise in WCAG, Section 508, and DHS Trusted Tester methodology
- Ability to test across devices, browsers, and assistive technologies
- Clear, actionable reporting tailored to development teams
From the beginning, our goal was to be a true partner in helping Hireflix elevate its accessibility maturity—not just pass a checklist.
Our Approach
TestPros conducted a full-scope accessibility audit that included:
- Manual Testing using screen readers like JAWS, VoiceOver, and TalkBack
- Keyboard-Only Navigation Testing to ensure all controls were accessible without a mouse
- Automated Testing with aXe and AMP to flag code-level issues
- Environment Coverage: Testing was performed across Chrome, iOS, and Android platforms
We applied WCAG 2.1 Level AA and Section 508 standards, using a “test-to-the-standard” approach backed by the DHS Trusted Tester methodology.
Our team assessed the candidate-facing experience, including the core interview portal and associated questionnaire workflows. Particular attention was paid to real-world user scenarios: Could a screen reader user complete an interview? Could keyboard-only users navigate and submit responses? Were visual and cognitive accessibility needs accounted for?
Deliverables
TestPros delivered a complete package of accessibility assessment artifacts, including:
- Accessibility Conformance Report (ACR/VPAT): A high-level summary of conformance with each WCAG 2.1 Level AA and Section 508 requirement.
- Supplemental Accessibility Report (SAR): A detailed document listing each issue with context, affected standard(s), supporting screenshots, and recommended remediation.
- Audit Results Spreadsheet: A page-level breakdown of where each issue was found across the web and mobile platforms.
- Post-Audit Review Meeting: A working session with Hireflix’s DevOps and product teams to walk through the findings and remediation guidance.
Looking Ahead
As accessibility becomes an expected standard for digital hiring tools, Hireflix is well-positioned for the future. The company plans to integrate accessibility reviews into its product development cycle and has the foundational documentation in place (including its VPAT) to share with enterprise and government clients.
TestPros remains available for remediation support, regression testing, and training as needed to support Hireflix’s long-term accessibility goals.
