Usability Testing...

Usability Testing, Human Factors Testing...

Our usability testing service checks your web site’s ease-of-use, intuitiveness, and overall usability. We assess usability and design factors such as ease-of-navigation, feature - function and error control, consistency, feedback, performance, visual clarity, accessibility and whether on-line transactions actually do what they are supposed to do to ensure correct operation before going live. High-quality usability is as a key factor in customer satisfaction and fulfillment, and critical in making a successful site. As with all of TestPros Lab Services, this service embodies both speed and comprehensibility, with a complete assessment delivered in as few as five days. At the end of this period, you get professionally generated test results and observations, along with relevant recommendations. Companies will want to choose this option when they are uncertain about how well their application’s full range of functions are going to be received by real users when put on-line.

The service includes:

• Five or more full days of usability testing and consulting
• Requirements analysis and discovery
• Usability assessments of all your business transactions
• Selection of application user participants, and the building of appropriate participant mix
• Development of a test plan
• Delineation of testing procedures and user participant scripts
• Test assessment execution
• Detailed Reporting of test results

After the usability assessment engagement, deliverables will include:

• A systematic project test plan
• Test cases and participant scripts
• Test environment description
• Test results report
• Test observations and usability enhancement recommendations
• Authorization to use the "TestPros Tested" logo*